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The Lynx Story

Lynx Collaborative Care Network is the product of a unique partnership spanning the doctor-patient divide.

Newborn Harry

Harry – 1995, one week after birth

When Sharon Feder’s son, Harry, was born he needed immediate surgical intervention. This harsh welcome into the world was only the first of many operations his complex and unique matrix of medical conditions would require. As the diagnoses multiplied, the management of his care became a full time job. He required ongoing treatment from diverse specialists, most of whom had little time to talk with each other or comb through his growing volumes of medical records. A comprehensive view was essential to his care and a single symptom overlooked could mean the difference between life and death.

Harry needed someone who specialized in Harry. He needed someone who could reliably inform each specialist of critical details and tell them where to find the pertinent documents buried within his piles of medical records. Lacking any alternative, Sharon had to become this specialist herself. In order to meet these needs, she began developing a system for organizing and synthesizing Harry’s records in order to provide the crucial information to make safe, effective decisions.

Harry at Mt. Evans

Harry – 2012, Mt. Evans, Colorado

But Sharon did not feel qualified to be her son’s medical expert. She knew, most importantly, that Harry needed her to be his mom. When he came to her with a new or aggravated symptom, he needed her to hold and comfort him rather than have her rush to the computer to figure out how this new symptom might help inform outstanding questions. Nonetheless, through Sharon’s sustained collaboration with Harry’s medical providers, every outcome far exceeded the expectations of his many experienced specialists. This continued success has allowed Sharon and Harry to face major surgeries and months of investigation with confidence and peace of mind.

Over several years, Sharon learned from numerous overwhelmed parents and caregivers that they also encountered difficulties and unnecessary complications due to missing information. It became clear that the tools she had developed could be generalized to serve others in navigating the healthcare system.

 

Throughout his career, Michael Victoroff, MD has worked to improve medical care by uniting compassionate personal engagement with the effective application of technology and the rational administration of medical institutions. This work has led him to contribute innovations to bioethics, patient safety, and medical information systems.

Michael completed a fellowship in biomedical ethics, and, in 1989, he developed an electronic medical record system for physician offices. He practiced family medicine and obstetrics in Denver, Colorado for 18 years, before being named “Family Physician of the Year” by the Colorado Academy of Family Physicians, in 1996. His years of medical practice brought him into frequent contact with systemic failures that endangered his patients or impeded the efficacy of their treatment. Seeking to contribute to the reformation and innovation of the medical establishment, he quit his practice in order to develop a broader perspective.

In 1997, Michael became the Network Medical Director for Aetna, Inc. of Colorado and, from 2002 to 2006, he worked with the University of Colorado Department of Toxicology, investigating cases of suspected environmental chemical exposures. As a risk management consultant for Copic Insurance Company, he turned his sights to information technology once more, developing a coding system for medical errors used, subsequently used in Federally-funded patient safety research.

When Michael encountered the tools Sharon had developed for the Lynx Collaborative Care Network, he immediately recognized a potential that extended beyond their already successful, but limited, application. He leveraged his experience and expertise to reshape and revise the system until it was as functional from a medical provider’s perspective as from a patient’s, caregiver’s or advocate’s. Incorporating his knowledge of medical practice, information systems, risk analysis, and institutional administration, he refined the process to produce a suite of tools capable of obtaining the most accurate and reliable, patient-centric medical information possible.

 

Sharon and Michael share a passion for bringing efficiency and accountability into the medical system. They are committed to assuring that both patients and providers have the information needed at the point of care in order to guide critical healthcare decisions.

  • I hope this catches on like wildfire!
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      Ted Stathos, MD, pediatric gastroenterology
  • Your services augment and support physicians. On a day to day basis they simply do not have the time to devote to research.
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    • Martha Aparicio, MHA, Managing Editor, Surgical Neurology
  • Lynxcare is an invaluable service for the patient that presents with a complex medical history.
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    • Connie Sanchez, ND
  • This tool saves time, saves money and saves lives.
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    • John Campana, MD, ENT
  • Your organization is clearly at the cutting edge of the Health Record arena. This is genuinely next-generation technology. Lynx Health Record Summaries will increase patient safety, reduce provider costs and save lives.
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    • Judy Ham, President and CEO, Cerebral Palsy of Colorado
  • We can’t speak highly enough about the help you have provided our family.  I will speak with anyone at any time about Lynx and the incredible value the organization has offered.
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    • Toni, mother of adult Lynx Participant
  • Thanks for being so encouraging and supportive. The Comprehensive Health Portfolio you put together of M’s medical records still overwhelms me.
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    • Shelli, mother of child with infantile scoliosis and other problems
  • The information you gave us did make us push the doctors here to do whatever it took to make Terry better.
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    • Bridget, Life Partner of Lynx Participant in New Zealand
  • I believe that if a company like Lynx is willing to offer that avenue to greater understanding that we need to embrace what they are offering.
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    • Ali, mother of child with complex medical issues
  • We have looked at the services offered by Lynxcare and believe that many of our target population can benefit from the product offered by them.
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    • Mark Simon, President of the Board of Directors for the Colorado Alliance for Health and Independence
  • I think it is a service everyone either needs personally, or knows someone who would benefit from it greatly.
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    • Greg Summers, health insurance broker, Insurance Providers
  • The future potential of Lynxcare’s technology, based on current experience, as a truly cost effective tool that provides human expert summarization to create a health record summary for people with extensive medical histories is both cutting edge and greatly needed for the 21st Century health care system.
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    • Pamela P. Hanes, PhD, President and CEO, Colorado Health Institute
  • Many physicians praised the easy-to-read medical health summary that Lynx was able to make for me from my massive medical records. They thought it was a great service, and helped them immensely to be quickly updated on my case.
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    • Janice, Lynx Participant with neurological damage from work-related injury
  • If I could kiss you via email, I would! Thanks so much – I feel very prepared for this appointment and the future. I am feeling great today… you are such an answer to prayer… lots of prayer.
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    • Kati, Lynx Participant with syringomyelia
  • Your fabulous staff was able to reconstruct my rather complex medical history – eight brain surgeries obviously creates a wide paper trail.
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    • Christy, Lynx Participant recovering from brain hemorrhage
  • I am really impressed and amazed by what an interesting and effective organization you have put together. I am so thankful to you all.
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    • Kevin, Lynx Participant with malignant melanoma
  • Lynxcare’s novel and proprietary approach to patient record abstraction and summary will provide the critical ‘missing link’ in the health information technology area. In fact, the Lynxcare Health Record Summary should be the fundamental building block of all electronic medical records.
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    Cordelia Robinson, PhD, RN, Professor of Pediatrics, Psychiatry and Preventive Medicine, Director – JFK Partners
    Steven Rosenberg, PhD, Associate Professor of Psychiatry